For example, our "conference room" is an old quilting table
set up in a living room off the kitchen. We suit ourselves to mothers’ schedules.
We each take turns making lunch for the rest of the staff. (When a prospective
employee interviews with us, the conversation usually turns to food.)
We follow the lifestyle we espouse. It seems to work better that way.
As a result, most of the Mariposa family have been with the company for much
of its two decades. We’ve even had the same UPS man for years; he greets
Lola, our Portuguese water-dog mascot, with a special biscuit every day.
Part of our strength is that our people come from many diverse fields — like
the worlds of fashion, banking, museums, and even the Peace Corps.
And unlike most companies, even very small ones, Mariposa functions in an atmosphere
of total trust. Our work space is sunny, airy, and open, just as our books are
open to any employee. It’s simpler, and much more comfortable for everyone.
At the same time, we’ve embraced technology so we’re free to give
you more personal service, providing full support for our customers. If you telephone
us, you’ll get a living, knowledgeable human being on the line who can
actually answer your questions. Or else, outside of business hours, leave us
a message — or, even better, pop us an e-mail — and you’ll
get a prompt reply.

